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Some questions you might ask
All registered participants who have paid their registration fee in full received an email on September 8. This email is sent from WOC2022 ([email protected]) with the subject line: Your login details to WOC2022.
If you did not register yet, you can still register here. After processing your online registration, you automatically receive a confirmation email and your login instructions will be sent by separate email shortly afterwards (within 45 minutes).
You can access the congress platform as of September 8. Please note that access to the platform will only be provided once full payment of our registration fee has been received.
We have just been informed by our technical team that unfortunately, certain countries might block access to online content.
We advise that you check whether you have the following domains whitelisted: https://help.junolive.com/support/whitelist
The United Arab Emirates and several other countries block access to many websites. If it is that UAE is blocking the page, this link has helpful tips: https://www.techwalla.com/articles/how-to-view-blocked-websites-in-uae
Unfortunately, it seems that our video provider is being blocked, you could try to find information via these 2 websites which give tips on how to connect: https://video-api.support.vonage.com/hc/en-us/articles/360029733631-What-are-the-TokBox-network-connectivity-requirements-
The platform will be open from September 8, 2022. As of this day, you can set up your profile and select the topics you are the most interested in. Based on the information provided, content will be recommended to you on the platform.
You can already explore the platform as of September 8, 2022.
The personalized login details were sent by email on 8 September 2022 to all registered and paid participants. If you did not receive the email with your login information, there are a few possible reasons:
- Check your spam folder: It is possible that the email with your personalized login details was received in your spam folder. Kindly check the folder for our emails from [email protected]with the subject line: Your log in details to WOC2022.
- Check your payment status: The login details were only sent to participants who paid their registration fee in full. If you have not yet processed your payment or you have any questions regarding your payment status, please contact the Congress Secretariat via email: [email protected]
- Check with the person who processed your registration: In case you did not process the registration yourself, please check with the person who registered you (for example a group leader or an assistant). The login details were sent to the email address provided during the registration, so please make sure to check the email account which is linked to your registration.If you still could not locate your login details, you can reach the Congress Secretariat via email or via the chatbox on the bottom-right of this page.
You can access the congress platform via the ‘magic link’ that you have received in your email. We strongly advise you to save this ‘magic link’ and use every time you want to connect to the platform.
If the magic link is not working, you can also find your login details in the email itself.
Please connect directly to the congress platform and enter the login details as provided.
If you still have difficulties logging in, please contact the Congress Secretariat via the chatbox on the bottom-right of this page.
All content including the recordings of the live sessions will be available on the congress platform to watch on-demand until 13 March 2023 (23:59 CET).