Accommodation, Tours and Transfers

Reservation Guidelines

Cape Town is South Africa’s most popular destination.  Reservations are on a “first-come, first-served” basis.  We recommend booking early to ensure availability.

All rates are in South African Rand (ZAR), per room, per night, and include VAT. Book your room directly here.

Hotel Payments

  • Full payment of all accommodation bookings is required at the time of booking, by credit card or by bank transfer. No confirmation or invitation letter will be sent until Grosvenor Tours has received the payment.
  • All extra costs incurred (room service, telephone call etc.) must be settled in South African Rand (ZAR) directly at the hotel upon check-out.
  • Rates quoted are per room, per night and include breakfast, 15% VAT (Value added tax) and a compulsory 1% Government Tourism Levy.
  • Accommodation Rates are subject to 15% South African Value Added Tax (VAT) and payable by local and international delegates.  All Non-South African participants may apply for a VAT refund to the South African Revenue Services (SARS). Click here for more information about VAT refunds.  

Hotel Cancellations Policy – Individual Bookings

All cancellations are to be sent to Grosvenor Tours in writing to WOC2020housing@grosvenortours.com.  Please note the following cancellation terms:

  • For cancellations within 90-35 days from arrival date: A 50% penalty will be charged.
  • For cancellations within 34 days of the arrival date or failure to arrive at all (no-shows): A 100% penalty will be charged.
  • Should you fail to arrive as scheduled: The hotel will charge for the loss of revenue for the night or nights booked.

Group Hotel Bookings

  • For bookings of 1-9 rooms, please click here to access the accommodation booking site.
  • For bookings of 10 rooms or more, please email WOC2020housing@grosvenortours.com for further assistance.

Hotel Cancellations Policy – Group Bookings

All cancellations are to be sent to Grosvenor Tours in writing to WOC2020housing@grosvenortours.com.  Please note the following cancellation terms:

  • For cancellations within 90-35 days from arrival date: A 50% penalty will be charged.
  • For cancellations within 34 days of the arrival date or failure to arrive at all (no-shows): A 100% penalty will be charged.
  • Should the group or members of the group fail to arrive as scheduled: The hotel will charge for the loss of revenue for the night or nights booked.

Special Requests & Reservation Changes

Special requests for specific bed sizes, multiple reservations with differing arrival/departure dates, etc. should be sent directly to WOC2020housing@grosvenortours.com. Do NOT contact the hotel directly with your requests.

Important

Grosvenor Tours is the ONLY official mandated housing bureau for this Congress. ICO cannot validate hotel reservations via sources other than those presented by Grosvenor Tours.

Beware of unauthorized hotel Solicitations! Use Grosvenor Tours to avoid fraud!

While other hotel resellers and travel agencies may contact you offering housing for your trip, they are not endorsed by or affiliated with ICO. These agencies may also misrepresent themselves as the official housing and registration bureau and may illegally use the congress name or logo. Beware that entering into financial agreements with non-endorsed companies can have costly consequences.

Note that all official emails related to the 37th World Ophthalmology Congress of ICO will be sent from an e-mail address ending in @icowoc.org or @grosvenortours.com. Should you receive emails from other sources, please carefully check the sender details and report possible fraud. If you are contacted by such agency or have any questions regarding their legitimacy please don’t hesitate to contact us at WOC2020housing@grosvenortours.com or by telephone +27 (0)21 460 4888

Transfers

Cape Town International Airport (CTIA) is Africa’s most award-winning airport. As Africa’s 3rd largest airport it processes over 8 million passengers annually with over 50 % of the country’s air passengers passing through the airport. It is the primary airport serving the city of Cape Town.

Located approximately 20 kilometres (12 mi) from the city centre, the airport has domestic and international terminals, linked by a common central terminal.

The airport offers direct flights from South Africa’s other two main urban areas, Johannesburg and Durban, as well as flights to smaller centres in South Africa. Internationally, it offers direct flights to several destinations in Africa, Asia and Europe and many more via Johannesburg.

Grosvenor Tours has been appointed as the only official mandated transfers agent for this Congress and has negotiated special deals and discounted rates for WOC2020 delegates. They offer safe, professional and reliable transfer services for delegates attending WOC2020. During WOC2020 Grosvenor Tours will offer three types of airport transfers to choose from:

  • Airport Shuttle: runs from 06:00 – 23:00, on the hour to the official congress hotels and CTICC – R150 per person one way. The Airport shuttle will run both ways on 25, 26, 27, 28, 29 June 2020.
  • Private chauffeur transfer from airport to your hotel or CTICC in standard vehicle: R610 per car (can seat 1 – 3 passengers)
  • Private chauffeur transfer from airport to your hotel or CTICC in luxury vehicle: R770 per car (can seat 1 – 3 passengers)

Please note that ICO cannot validate transfer bookings via sources other than those presented by Grosvenor Tours. While other transfer resellers and travel agencies may contact you offering transfers for your trip, they are not endorsed by or affiliated with ICO. These agencies may also misrepresent themselves as the official housing and registration bureau and may illegally use the congress name or logo. Beware that entering into financial agreements with non-endorsed companies can have costly consequences.

Note that all official emails related to the 37th World Ophthalmology Congress of ICO will be sent from an e-mail address ending in @icowoc.org or @grosvenortours.com. Should you receive emails from other sources, please carefully check the sender details and report possible fraud. If you are contacted by such agency or have any questions regarding their legitimacy please don’t hesitate to contact us at WOC2020tours@grosvenortours.com or by telephone +27 (0)21 460 4888

To view a selection of airport transfers offered by Grosvenor Tours and to book your transfers directly click here. Delegates can pre-book arrival and/or departure transfers. Departure transfers can also be booked during the congress at the WOC 2020 Transfers desk at the CTICC.

Guidelines for Airport Transfers

  • All rates are in South African Rand (ZAR) and include 15% Value Added Tax (VAT).
  • The deadline for bookings for transfers is 8 June 2020. Any bookings received after this date will be subject to availability.
  • All transfers need to be pre-paid to prior to pick-up date.

Transfers Cancellation Policy

Grosvenor Tours must be notified in writing via email at WOC2020tours@grosvenortours.com, if there is an airport transfer cancellation. The appropriate refunds will be made after the congress. The date of cancellation of the airport transfer shall be deemed to be the date on which the written notification is received.
The following cancellation charges apply:

  • 0 – 15 days prior to commencement: 25% of the total cost
  • 14 – 6 days prior to commencement: 50% of the total cost
  • 5 days or less prior to commencement and no-shows: 100% of the total cost

Methods of payment

Credit card: only Eurocard/MasterCard and Visa are accepted.

Bank transfer – please make your payment to:

Bank Name: Standard Bank

Thibault Square, Cape Town, 8001

Account: 070179018

Swift Code: SBZA ZA JJ

Name of Account: Grosvenor International Council of Ophthalmology

All payments are to be made in ZAR.

Please indicate the participant’s name and “WOC2020” on ALL payments.

All costs are to be borne by the ordering customer to send and for Grosvenor Tours to receive payment. Payment by personal cheques are not accepted.

Confirmation

Your reservation will be completed upon receipt of your online reservation information and verifying your payment. You will receive an emailed confirmation to the email address you provide. Please print your confirmation email with the transfer booking details and bring it with you.

Questions?

Contact the WOC2020 Housing & Tours Office:

Grosvenor Tours
Chiappini Square
17 Chiappini Street
Cape Town
8001
Telephone: +27 21 460 4888

Housing: woc2020housing@grosvenortours.com
Tours: woc2020tours@grosvenortours.com
Business Hours: Monday-Friday, 09:00 – 17:00 GMT+2

Day Tours

  • Best Destination in Africa (World Tourism Awards 2019)
  • One of the World’s Top 10 Most Loved Cities (CNN)
  • Cape Town International Airport voted best in Africa in 2018, 2017 & 2016 (Skytrax World Airport Awards, 2018)
  • In Condé Nast’s Reader’s Choice Awards, Cape Town took the honour as the number one food city in the world for 2016
  • Western Cape voted Golf Destination of the Year, 2017, Africa and Gulf States (IAGTO – International Association of Golf Tour Operators).

Cape Town is one of the leading cities in Africa. The city is set within the unique Cape Floral Kingdom and is surrounded by the historic winelands of the Western Cape, which have helped earn the region a reputation as a gastronomic destination. The areas surrounding Cape Town offer unforgettable experiences, including wine estates, an abundance of adventure options and breath-taking natural landscapes.

Add to this an interesting cultural diversity and a creative spirit and you’ll discover why Cape Town and the Western Cape are Africa’s most popular tourist destination, and why Cape Town is the number one convention city in Africa.

Grosvenor Tours has been appointed as the only official mandated tours agent for this Congress and has negotiated special deals and discounted rates for WOC2020 delegates.

Please note that ICO cannot validate tour bookings via sources other than those presented by Grosvenor Tours. Beware of unauthorized hotel Solicitations! Use Grosvenor Tours to avoid fraud!

While other tour resellers and travel agencies may contact you offering tours for your trip, they are not endorsed by or affiliated with ICO. These agencies may also misrepresent themselves as the official housing and registration bureau and may illegally use the congress name or logo. Beware that entering into financial agreements with non-endorsed companies can have costly consequences.

Note that all official emails related to the 37th World Ophthalmology Congress of ICO will be sent from an e-mail address ending in @icowoc.org or @grosvenortours.com. Should you receive emails from other sources, please carefully check the sender details and report possible fraud. If you are contacted by such agency or have any questions regarding their legitimacy please don’t hesitate to contact us at WOC2020tours@grosvenortours.com or by telephone +27 (0)21 460 4888

To view a selection of tours offered by Grosvenor Tours and to book your tours directly click here.

Why not bring the family?

Attending WOC2020 is a great opportunity to spend time showing your children some of the wonderful things Cape Town has to offer. There are theatre productions and exhibitions, and activities ranging from learning to surf to tobogganing on dry land. Here are a few things to do in Cape Town with kids. Speak to the team at Grosvenor Tours to plan customised tour experiences for your family. Contact the team at WOC2020tours@grosvenortours.com or by telephone +27 (0)21 460 4888

Here are a few ideas to get you started:

  • Garden fun at Kirstenbosch Botanical Garden
  • A Visit to the Cape Town Science Centre
  • Art fun at the Norval Foundation Art Gallery or the ZEITZMOCA Art Museum
  • A visit to the V&A Waterfront
  • Learn to surf at Surfers Corner
  • A visit to the Two Oceans Aquarium
  • Cool Runnings Toboggan Family Park
  • See the Penguin Colony on a sea kayak trip
  • Visit Imhoff farm
  • Acrobranch adventure park
  • Hop on and off on Cape Town’s Red bus

Guidelines for Tours

  • All rates are in South African Rand (ZAR) and include 15% Value Added Tax (VAT).
  • A wide range of tours is available for both WOC2020 delegates and accompanying persons. Please note that tour dates are available on the “Accommodation, Tours and Transfers” booking platform.
  • The deadline for bookings for day tours is 8 June 2020. Any bookings received after this date will be subject to availability.
  • Pre and post tour packages are available on request. Please email WOC2020tours@grosvenortours.com.
  • The deadline for bookings for tour bookings is 8 June 2020. Any tour booking received after this date will be subject to availability.
  • All tours need to be pre-paid to prior to pick-up date.

Tours Cancellation Policy

Grosvenor Tours must be notified in writing via email at WOC2020tours@grosvenortours.com, if there is a tour cancellation. The appropriate refunds will be made after the congress. The date of cancellation of the airport transfer shall be deemed to be the date on which the written notification is received.

The following cancellation charges apply:

  • 0 – 15 days prior to commencement:  25% of the total cost
  • 14 – 6 days prior to commencement:  50% of the total cost
  • 5 days or less prior to commencement and no-shows: 100% of the total cost

Methods of payment

Credit card: only Eurocard/MasterCard and Visa are accepted.

Bank transfer – please make your payment to:

Bank Name: Standard Bank
Thibault Square, Cape Town, 8001
Account: 070179018
Swift Code: SBZA ZA JJ
Name of Account: Grosvenor International Council of Ophthalmology
All payments are to be made in ZAR.
Please indicate the participant’s name and “WOC2020” on ALL payments.
All costs are to be borne by the ordering customer to send and for Grosvenor Tours to receive payment. Payment by personal cheques are not accepted.

Confirmations

Your reservation will be completed upon receipt of your online reservation information and verifying your payment. You will receive an emailed confirmation to the email address you provide. Please print your confirmation email with the tour booking details and bring it with you to the tours desk upon departure.

Questions?

Contact the WOC2020 Housing & Tours Office:

Grosvenor Tours
Chiappini Square
17 Chiappini Street
Cape Town
8001
Telephone: +27 21 460 4888

Housing: woc2020housing@grosvenortours.com
Tours: woc2020tours@grosvenortours.com
Business Hours: Monday-Friday, 09:00 – 17:00 GMT+2

Pre and Post Tours

Grosvenor Tours has been appointed as the only official mandated pre and post tours agent for this Congress and has negotiated special deals and discounted rates for WOC2020 delegates through Grosvenor’s dedicated online overland tours platform, Explorersafari.com

Their collection of African safari packages features abundant wildlife, awe-inspiring landscapes, colorful cultures and life-changing opportunities. From showstopper safari destinations such as the Kruger National Park and the Okavango Delta, and famous landmarks like the dunes of Sossusvlei and the magnificent Victoria Falls; to once-in-a-lifetime African adventures such as meeting the Maasai in Kenya or witnessing the Great Migration… we invite you to go all-in. To live and breathe Africa, authentically.

Please note that ICO cannot validate tour bookings via sources other than those presented by Grosvenor Tours or Explorersafari.

While other tour resellers and travel agencies may contact you offering tours for your trip, they are not endorsed by or affiliated with ICO. These agencies may also misrepresent themselves as the official housing and registration bureau and may illegally use the congress name or logo. Beware that entering into financial agreements with non-endorsed companies can have costly consequences.

Note that all official emails related to the 37th World Ophthalmology Congress of ICO will be sent from an e-mail address ending in @icowoc.org or @grosvenortours.com. Should you receive emails from other sources, please carefully check the sender details and report possible fraud. If you are contacted by such agency or have any questions regarding their legitimacy please don’t hesitate to contact us at WOC2020tours@grosvenortours.com or by telephone +27 (0)21 460 4888

To view a selection of tours offered by Grosvenor Tours and to book your tours directly, click on https://explorersafari.com

From toddlers to teens, bring your family to Africa

Family holidays in Southern Africa are all about making memories to last a lifetime. From thrilling up-close wildlife encounters to authentic interactions with local communities, a family holiday with Explorer will enrich your children’s lives in unexpected ways. Africa encourages new perspectives; whether you’re viewing Cape Town from the summit of Table Mountain, marveling at the Victoria Falls through a haze of misty spray, standing atop the Sossusvlei Dunes at sunrise, or floating over the Masai Mara in a hot air balloon.

For families travelling to Africa for the first time, you can take your pick of bucket list experiences. See the Big 5 (or even the Big 7 if you choose to go on safari in the malaria-free Eastern Cape of South Africa). Watch whales from the shores of Hermanus, or see sharks up close at the Two Oceans Aquarium, before taking a ride in the big wheel at the world-famous V&A Waterfront.

Travelling with tots, or travelling with teens? Grosvenor and Explorersafari will tailor your trip to suit your family. From the floodplains of the Okavango Delta to the elephants of Chobe, experience Southern Africa with Explorer.

Guidelines for Tours

  • All rates are in South African Rand (ZAR) and include 15% Value Added Tax (VAT).
  • All tours need to be pre-paid to prior to pick-up date.

Tours Cancellation Policy

Grosvenor Tours must be notified in writing via email at WOC2020tours@grosvenortours.com, if there is a tour cancellation. The appropriate refunds will be made after the congress. The date of cancellation of the tour shall be deemed to be the date on which the written notification is received.

The following cancellation charges apply:

  • 0 – 15 days prior to commencement:  25% of the total cost
  • 14 – 6 days prior to commencement:  50% of the total cost
  • 5 days or less prior to commencement and no-shows: 100% of the total cost

Methods of payment

Credit card: only Eurocard/MasterCard and Visa are accepted.

Bank transfer – please make your payment to:

Bank Name: Standard Bank

Thibault Square, Cape Town, 8001

Account: 070179018

Swift Code: SBZA ZA JJ

Name of Account: Grosvenor International Council of Ophthalmology

All payments are to be made in ZAR.

Please indicate the participant’s name and “WOC2020” on ALL payments.

All costs are to be borne by the ordering customer to send and for Grosvenor Tours to receive payment. Payment by personal cheques are not accepted.

Confirmation

Your reservation will be completed upon receipt of your online reservation information and verifying your payment. You will receive an emailed confirmation to the email address you provide. Please print your confirmation email with the tour booking details and bring it with you to the tours desk upon departure.

Questions?

Contact the WOC2020 Housing & Tours Office:

Grosvenor Tours
Chiappini Square
17 Chiappini Street
Cape Town
8001
Telephone: +27 21 460 4888

Housing: woc2020housing@grosvenortours.com
Tours: woc2020tours@grosvenortours.com
Business Hours: Monday-Friday, 09:00 – 17:00 GMT+2